Collection and Use of Personal Data
We collect certain personal data from you when you use RideCleveland’s website or mobile application (“App”). The types of personal data we may collect include:
Identity Information: We may collect your name and contact details when you create an account with us.
Location Information: With your consent, we may collect information regarding your location either through your mobile device’s GPS service or your IP address.
Contact Information: Including your email address and phone number, which may be used to communicate with you regarding RideCleveland services and updates.
Transactional Information: We retain records of your transaction history and trip details, solely for accounting purposes and to resolve any disputes or issues that may arise.
We respect your rights over your personal data. Therefore, we promise not to use your personal data in ways that you have not consented to. We primarily use your personal data to provide our services, monitor and improve our service quality, customize your experience, and ensure compliance with legal obligations.
Data Storage and Protection
We employ stringent security measures to prevent unauthorized access, disclosure, alteration, or destruction of your personal information. Your personal data is stored securely on our servers, protected by appropriate technical and organizational measures. We continuously assess and update our security measures to safeguard against unauthorized access or data breaches.
Users’ Rights to Their Data
You have the following rights concerning your personal data:
Right to Access: You can request access to the personal data we hold about you. We will provide this information within a reasonable timeframe.
Right to Correction: You have the right to correct any inaccurate or incomplete personal data we hold about you.
Right to Deletion: You may request the deletion of your personal data if there is no compelling reason for us to continue processing it.
Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.
To exercise your rights, please contact [[email protected]] and provide us with the necessary details to process your request.
Data Security Measures
We implement various security measures to ensure the confidentiality and integrity of your personal data. These measures include but are not limited to:
Encryption of personal data during transmission and at rest.
Secure storage systems and access controls to protect against unauthorized access.
Regular system monitoring and vulnerability assessments.
Third-party Data Sharing
Last updated: 14-Aug-2023
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